Through online customer service or by submitting a form.

We accept payments via PayPal, Visa, Mastercard, American Express, Discover, Diners Club, Maestro, JCB, Klarna, Sofort, and Link. All payments are securely processed at checkout through our authorised payment providers.

Please contact our customer service team directly.If your order status is ‘Pending’ or ‘In Progress’, we can amend or cancel it.If your order status is ‘Dispatched’, it cannot be amended or cancelled. However, if it meets the conditions for returns and exchanges, you may return it in accordance with our returns and exchanges policy.Please note that orders for customised items and furniture can only be cancelled within 24 hours of payment confirmation. Furthermore, changes to items can only be made before the original order has been dispatched. Some items cannot be altered; please contact customer service if you have any queries.